Refund policy
We accept returns within 7 days of delivery. To be eligible, items must be in the same condition that you received them—unworn or unused, with tags, and in their original packaging. You’ll also need your receipt or proof of purchase.
To start a return, please Contact Us. Once approved, we'll provide a return shipping label and instructions for sending your item back. Items sent without prior approval will not be accepted.
Returns should be sent to:
PO Box 173, Birdsboro, PA 19508
Damaged or Incorrect Items
Please inspect your order when it arrives and contact us right away if it’s damaged, defective, or incorrect. We'll make it right.
Non-Returnable Items
We do not accept returns on:
- Personalized or custom-made products
- Perishable goods (e.g., food, flowers)
- Personal care items (e.g., beauty products)
- Hazardous materials or flammable items
- Sale items or gift cards
If you’re unsure whether your item qualifies, feel free to reach out.
Exchanges
Want something else? The best way is to place a new order after your return is accepted.
EU Customers
If your order is shipped to the European Union, you have a 14-day right to cancel, regardless of the reason. Returned items must still meet our condition requirements above.
Refunds
Once we receive and inspect your return, we’ll notify you of the outcome. If approved, a refund will be issued to your original payment method within 10 business days.
If it’s been more than 15 business days since your refund was approved, please Contact Us.